Privacy Policy
1. Introduction
Welcome to HireKarma (also referred to as "SolviQ AI", "we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Placement Simulator platform.
By using our platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Our Commitment:
We are dedicated to maintaining the confidentiality of your personal information and providing you with transparency about how we handle your data.
2. Information We Collect
2.1. Personal Information
When you register for an account, we collect the following personal information:
- • Account Information: Name, email address, phone number, password (hashed)
- • Profile Information: Profile picture, bio, date of birth, gender
- • Location Data: Country, state, city
- • Contact Information: Email and phone number for communication
2.2. Academic Information
To provide personalized assessment experiences, we collect academic details:
- • Institutional Data: Institution name, degree, branch, major, graduation year
- • Academic Performance: 10th grade percentage, 12th grade percentage, CGPA, overall percentage
- • Skills: Technical skills, soft skills, certifications, language proficiency
- • Career Preferences: Preferred industry, job roles of interest, location preferences
- • Extracurricular Activities: Activities and achievements
2.3. Assessment Data
When you use our assessment features, we collect:
- • Assessment Responses: Answers to aptitude, technical, and soft skills questions
- • Performance Scores: Test scores, round-wise performance, overall readiness index
- • Interview Data: Audio recordings (if enabled), transcripts, AI-generated feedback
- • Group Discussion Data: Participation records, evaluation scores, feedback
- • Coding Submissions: Code solutions, execution results, evaluation metrics
- • Time Tracking: Time spent on questions, assessment duration, completion rates
2.4. Resume and Job Application Data
When you upload resumes or use job application features:
- • Resume Files: PDF or DOCX resume documents uploaded to our platform
- • ATS Analysis: Resume content, ATS scores, keyword analysis, improvement recommendations
- • Job Application Records: Job applications submitted through our platform, application status
- • Job Portal Data: Data synced from job portals (Naukri, FoundIt, LinkedIn, Unstop) when using automation features
2.5. Usage and Analytics Data
We automatically collect certain information when you use our platform:
- • Device Information: Browser type, operating system, device identifiers
- • Usage Patterns: Pages visited, features used, session duration, click patterns
- • Technical Data: IP address, browser cookies, log files, error reports
- • Performance Metrics: Load times, API response times, feature usage statistics
2.6. Audio and Media Data
For interview and group discussion features:
- • Audio Recordings: Voice recordings during mock interviews and group discussions (with your explicit consent)
- • Transcripts: Text transcripts generated from audio recordings for evaluation
- • Note: We do not permanently store raw audio files. Only transcripts and evaluation data are retained.
3. How We Use Your Information
Service Delivery
To provide, maintain, and improve our AI Placement Simulator platform, including assessment generation, evaluation, feedback, and analytics services.
Personalization
To personalize your experience by providing job recommendations, customized assessment questions, career guidance, and skill development playlists based on your profile and performance.
Assessment and Evaluation
To conduct assessments, evaluate responses, generate AI-powered feedback, calculate scores, and provide detailed performance analytics and readiness reports.
Communication
To send you service-related notifications, assessment results, performance reports, job recommendations, updates about your account, and respond to your inquiries.
Analytics and Improvement
To analyze usage patterns, platform performance, user engagement, and effectiveness of our services to improve features, fix bugs, and enhance user experience.
Job Application Services
To facilitate job applications on external job portals, analyze resumes for ATS compatibility, and provide job matching recommendations based on your profile.
College and Institutional Reporting
For college administrators and institutions: to generate aggregate analytics, department-wise performance reports, student progress tracking, and placement readiness insights (with appropriate permissions and data anonymization where applicable).
Security and Compliance
To ensure platform security, prevent fraud, detect unauthorized access, comply with legal obligations, enforce our terms of service, and protect the rights and safety of our users.
4. Data Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:
4.1. Service Providers
We may share data with trusted third-party service providers who assist us in operating our platform:
- • AI/LLM Providers: Cohere and OpenAI for question generation, evaluation, and feedback
- • Cloud Storage: AWS S3 for secure file storage (resumes, documents)
- • Database Services: Managed PostgreSQL for data storage
- • Analytics Services: For usage analytics and performance monitoring
- • Email Services: For sending notifications and communications
- • Payment Processors: For processing subscription payments (when applicable)
All service providers are contractually obligated to maintain confidentiality and use data only for specified purposes.
4.2. College Administrators
If you are a student associated with a college account, your performance data and analytics may be accessible to authorized college administrators for institutional monitoring, reporting, and placement preparation purposes. This access is limited to aggregate performance data and does not include sensitive personal information unless explicitly authorized.
4.3. Job Portal Integrations
When you use our job application automation features, we may share your resume and profile information with job portals (Naukri, FoundIt, LinkedIn, Unstop) to facilitate job applications. This sharing is done only with your explicit consent when you initiate a job application.
4.4. Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to:
- • Comply with applicable laws, regulations, or court orders
- • Respond to government or law enforcement requests
- • Protect our rights, privacy, safety, or property
- • Prevent or investigate fraud, security issues, or violations of our terms
- • Enforce our terms of service or other agreements
4.5. Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
4.6. Aggregated and Anonymized Data
We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you for research, analytics, industry insights, or marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
Encryption
Data transmitted between your browser and our servers is encrypted using SSL/TLS protocols. Sensitive data stored in our databases is encrypted at rest.
Authentication and Access Control
We use JWT-based authentication with secure password hashing (bcrypt). Access to personal data is restricted to authorized personnel only, with role-based access controls.
Secure Infrastructure
Our platform is hosted on secure cloud infrastructure (AWS) with regular security updates, firewall protection, and intrusion detection systems.
Regular Security Audits
We conduct regular security assessments, vulnerability scans, and code reviews to identify and address potential security risks.
Data Backup and Recovery
Regular automated backups ensure data availability and recovery in case of system failures or data loss incidents.
Important Note:
While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
Account Data
We retain your account information and profile data for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.
Assessment Data
Assessment responses, scores, and performance data are retained to provide you with historical progress tracking and analytics. You can request deletion of specific assessment records, but aggregate analytics may be retained in anonymized form.
Audio Recordings
We do not permanently store raw audio recordings. Only transcripts and evaluation data derived from recordings are retained, and only for as long as necessary to provide feedback and analytics.
Resume Files
Uploaded resume files are retained for ATS analysis and job application purposes. You can delete your resumes at any time through your account settings.
Legal and Compliance
We may retain certain information longer if required by law, regulation, or to resolve disputes, enforce our agreements, or protect our legal rights.
7. Your Rights and Choices
You have the following rights regarding your personal information:
7.1. Access and Portability
You can access, review, and export your personal information and assessment data through your account dashboard. You may request a copy of your data in a structured, machine-readable format.
7.2. Correction and Update
You can update your profile information, academic details, and preferences at any time through your account settings. You are responsible for keeping your information accurate and up-to-date.
7.3. Deletion
You can request deletion of your account and personal information by contacting us. We will process your request within 30 days, subject to legal and contractual obligations that may require us to retain certain information.
7.4. Opt-Out and Preferences
You can manage your communication preferences and opt-out of:
- • Marketing emails and promotional communications
- • Job recommendation notifications
- • Performance report emails (you can still access reports in your dashboard)
7.5. Audio Recording Consent
Audio recording for interviews and group discussions requires your explicit consent. You can control recording permissions through your browser settings and can choose to disable recording features. Note that disabling recording may limit certain evaluation capabilities.
7.6. Data Processing Objection
You can object to certain types of data processing, such as automated decision-making or profiling, where applicable under applicable data protection laws.
How to Exercise Your Rights:
To exercise any of these rights, please contact us at:
- • Email: privacy@hirekarma.in
- • Support Email: support@hirekarma.in
We will respond to your request within 30 days and may require verification of your identity for security purposes.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies
Required for platform functionality, authentication, and security. These cannot be disabled without affecting core features.
Analytics Cookies
Help us understand how users interact with our platform, identify usage patterns, and improve our services. These are optional and can be managed through your browser settings.
Session Management
We use session tokens (JWT) stored securely to maintain your login session and provide seamless access to your account.
Cookie Controls
You can control cookies through your browser settings. However, disabling certain cookies may limit platform functionality. Most browsers allow you to refuse or delete cookies.
9. Third-Party Services
Our platform integrates with third-party services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices:
AI Service Providers
- • Cohere: For LLM-based question generation and evaluation
- • OpenAI (GPT): For AI-powered feedback, analysis, and career guidance
- • Please review their privacy policies: Cohere Privacy Policy, OpenAI Privacy Policy
Job Portals
When using job application automation, you interact with external job portals (Naukri, FoundIt, LinkedIn, Unstop). Their privacy policies govern the data you share with them directly.
Cloud Services
We use AWS (Amazon Web Services) for infrastructure, storage, and hosting. Data stored on AWS is subject to AWS security and privacy practices.
Analytics Services
We may use analytics services to monitor platform performance and usage. These services may collect anonymized usage data.
10. Children's Privacy
Our platform is designed for college students and job seekers who are typically 16 years or older. We do not knowingly collect personal information from children under 16 years of age without parental consent.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will delete such information from our records upon verification.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally, including:
- • Standard contractual clauses approved by data protection authorities
- • Compliance with applicable data protection regulations
- • Regular security assessments of our international service providers
- • Encryption and security measures for data in transit and at rest
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons.
When we make material changes, we will:
- • Update the "Last Updated" date at the top of this Privacy Policy
- • Notify you via email or through a prominent notice on our platform
- • Provide advance notice for significant changes (typically 30 days)
Your continued use of our platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Inquiries
- • Email: privacy@hirekarma.in
- • Subject Line: Privacy Policy Inquiry
General Contact
- • Company: HireKarma Pvt Ltd
- • Email: info@hirekarma.in
- • Support: support@hirekarma.in
- • Phone: +91 90786 83876
- • Address: Room No: 109, 1st Floor, Tower A, O-HUB, Bhubaneswar
- • Website: www.hirekarma.in
Data Protection Officer
For inquiries related to data protection, GDPR compliance, or data subject rights, please contact our Data Protection Officer at privacy@hirekarma.in.
14. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from or relating to this Privacy Policy or our data practices will be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha, India.
If you are located outside India, please note that you are transferring your information to India. By using our platform, you consent to the transfer of information to India and the application of Indian law to this Privacy Policy.
Your Acknowledgment
By using our AI Placement Simulator platform, you acknowledge that you have read, understood, and agree to this Privacy Policy. You consent to the collection, use, and disclosure of your information as described in this policy.
If you do not agree with any part of this Privacy Policy, please discontinue use of our platform and contact us if you have any questions or concerns.
End of Privacy Policy
This Privacy Policy was last updated on January 2025. We reserve the right to update this policy at any time. Please review this page periodically for any changes.
Thank you for trusting HireKarma with your privacy!